Privacy Policy — How f33bet Protects Your Data

f33bet ("we", "us", "our") operates the online betting and casino platform accessible at https://f33bet.pro (the "Platform"). f33bet acts as the data controller in respect of personal data collected through the Platform. We are committed to protecting your privacy and handling your personal information with transparency, care, and respect.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read it carefully. By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

f33bet collects the following categories of personal data in the course of operating the Platform:

• Identity Data: Full name, date of birth, national identity document number (where required for KYC verification), and gender.
• Contact Data: Bangladesh mobile number, email address, and residential address (city-level, e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Account Data: Username, encrypted password, account balance, transaction history, bonus usage, and wagering activity.
• Financial Data: Mobile wallet identifiers (e.g., bKash, Nagad, Rocket, Upay registered number) and bank account details submitted for withdrawal processing. Full payment credentials are never stored on f33bet servers.
• Technical Data: IP address, device type, browser type and version, operating system, time zone (Bangladesh Standard Time, UTC+6), and pages visited on the Platform.
• Usage Data: Information about how you use the Platform, including games played, bets placed, sports markets accessed (e.g., cricket BPL, T20, IPL), session durations, and feature interactions.
• Communications Data: Records of any correspondence you send to f33bet support, including the content of messages and timestamps.

We do not knowingly collect sensitive personal data (such as racial or ethnic origin, political opinions, or health data) unless specifically required by applicable law or directly relevant to responsible gaming obligations.

Personal data is collected through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, claiming bonuses, or contacting support.
• Automated technologies: As you interact with the Platform, we automatically collect Technical and Usage Data via server logs, cookies, and similar tracking technologies.
• Third-party sources: We may receive data from payment processors (such as bKash, Nagad) to verify transaction status, and from identity verification providers where KYC checks are conducted.

f33bet processes personal data for the following purposes and on the following legal bases:

• Account management and service delivery: To register and maintain your f33bet account, process deposits and withdrawals in BDT, and provide access to games and betting markets. (Legal basis: performance of a contract.)
• Identity verification and fraud prevention: To verify your age (21+), confirm your identity, detect and prevent fraudulent activity, money laundering, and bonus abuse. (Legal basis: legal obligation and legitimate interests.)
• Responsible gaming: To monitor betting patterns that may indicate problem gambling, apply deposit limits or self-exclusion measures, and comply with responsible gaming obligations. (Legal basis: legal obligation and legitimate interests.)
• Customer support: To respond to your queries, complaints, and account-related requests. (Legal basis: performance of a contract.)
• Marketing communications: To send you promotional offers, bonus alerts, and platform updates — but only where you have provided explicit consent. You may withdraw consent at any time. (Legal basis: consent.)
• Platform improvement: To analyse usage patterns, fix technical issues, and improve the overall quality of the f33bet experience. (Legal basis: legitimate interests.)
• Legal compliance: To comply with applicable laws, respond to regulatory requests, and enforce our Terms & Conditions. (Legal basis: legal obligation.)

f33bet uses cookies and similar technologies to enhance your experience on the Platform. Cookies are small text files placed on your device that help us recognise returning users, remember your preferences, and measure how the Platform is used.

We use the following types of cookies:

• Essential cookies: Required for the Platform to function correctly, including session authentication and security features. These cannot be disabled.
• Analytics cookies: Used to understand how players interact with the Platform — for example, which game categories (slots, live casino, cricket betting) are visited most frequently. This data is aggregated and anonymised.
• Preference cookies: Used to remember your language and display settings where applicable.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

f33bet does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients strictly as required to operate the Platform:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other local payment partners process transaction data to facilitate deposits and withdrawals.
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi receive session tokens necessary to deliver their games. They do not receive your full personal profile.
• Identity verification providers: Third-party KYC services that assist in verifying player identities where required.
• IT and security providers: Infrastructure, hosting, and cybersecurity partners who support the operation of the Platform under strict data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory request, f33bet may disclose personal data to the relevant authorities.

All third parties with whom f33bet shares personal data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what is strictly necessary.

f33bet retains personal data for as long as your account remains active and for a reasonable period thereafter, as required to fulfil legal, regulatory, and operational obligations. Specifically:

• Account and transaction records are retained for a minimum period following account closure to comply with applicable record-keeping requirements.
• Communications with customer support are retained for a period sufficient to resolve any disputes or complaints arising from the relevant interaction.
• KYC and identity verification documents are retained for the period required by applicable anti-money laundering and platform integrity obligations.

Once a retention period has expired, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.

f33bet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive account credentials.
• Access controls that restrict internal access to personal data to authorised personnel only.
• Regular security assessments and monitoring of our systems.

While f33bet takes data security seriously, no system is entirely immune to risk. In the event of a data breach that poses a risk to your rights, we will take prompt action and notify affected players as appropriate.

The f33bet Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data, that account will be immediately closed, associated data will be deleted, and any deposits returned (net of any bonus funds received) in accordance with our Terms & Conditions.

If you believe a minor has accessed the f33bet Platform, please contact us immediately at [email protected].

The f33bet Platform does not include links to external third-party websites. Where game studios or payment partners operate their own interfaces as part of the f33bet experience, their data handling is governed by their own privacy policies. f33bet is not responsible for the privacy practices of third-party service providers beyond the data processing agreements in place between f33bet and those parties.

f33bet reserves the right to update this Privacy Policy at any time. The "Last Updated" date at the top of this document will reflect the most recent revision. Where changes are material, f33bet will make reasonable efforts to notify registered players. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how your data is protected.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way f33bet handles your personal data, please contact our support team using the details below. We aim to respond to all privacy-related requests within 30 days.

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)